Resume

April 2023 — Present  ·  Mumbai

AP Guru (EdTech)

Senior Technical Product Manager — reporting to the CEO

Sole PM for a multi-sided EdTech platform (1,300+ DAU: 1,000+ students, 200+ teachers, 100+ admins) supporting ₹12 Cr+ in annual course revenue across SAT, ACT, AP, IB, IGCSE, A-Level, and competitive exams. Lead a team of 15 engineers, 1 designer, and 4 digital marketing fellows.

• Led platform expansion from 2 courses to 300+ across 10+ exam types (150x catalog growth in 3 years); redesigned the core test data model into a flexible schema supporting variable section configurations, mixed question types, and scoring logic from structured (SAT) to multiplier-based (AP) and weighted (IB).
• Drove the 100% migration of scheduling, teacher availability, and student-hours tracking from Excel to the portal for 300+ staff, including a timezone-aware scheduling system — Excel is no longer in use across the org.
• Designed role-based access control and multi-level approval workflows spanning student, teacher, admin, and ops personas, with audit trails and exception handling — replacing email-and-spreadsheet processes that had run the business for 5+ years.
• Owned product design for free-response question handling, including a multi-modal answer ingestion system (in-portal upload + WhatsApp submission via WATI).
• Partnered with engineering on architecture and reliability as the platform scaled past 1,000 daily student sessions; wrote PRDs with user flows and acceptance criteria, ran Agile sprints and backlog grooming, managed alignment with 2 founders and 7+ operational leads, and conducted 50+ user interviews.

September 2022 — March 2023  ·  Mumbai

Maitra (Creative Marketing Agency)

Content Writer

• Held content mandates for two beauty brands and one personal brand — strategy, campaign briefs, web copy, and blog content across multiple websites.
• Brought Guinness World Records on as a client by identifying an unoccupied category, leading outreach, and seeing the submission through to a certified world record.

May 2020 — September 2022  ·  Mumbai

Techsrow (Freelance)

Web Developer

• Delivered six client web projects end-to-end with 100% on-time completion; cut average page load times by ~3 seconds through front-end performance work.
• Reviewed code commits, mentored three junior engineers, and interviewed candidates for engineering roles.

June 2019 — May 2020  ·  Mumbai

Ulatus (Crimson Interactive)

Business Associate

• Managed client relationships for a translation services platform; ran business testing for the internal tech team, flagging bugs and validating flows before each release — first exposure to product QA and release management.